Terms and Conditions for Platelet Rich Plasma Therapy (PRP)/Mesotherapy treatment
Please ensure that you have read and understood the terms and conditions
Article 1.0: Understanding and acknowledgement
1.1: The client will inform the clinic/practitioner of all medical conditions he/she is aware of.
1.2: Vinci Hair Clinic shall not be held liable for any damage occurring as a result of the client´s failure to disclose such details.
1.3: Pre and post op photos of the client will be taken and are to be used at the clinic´s discretion and in accordance with its legal requirements for documenting all work done. The client can request for his or her identity to be kept private.
1.4: Vinci Hair Clinic reserves the right to amend the terms and conditions at any time and without prior notice and all new amendments will override previous terms and conditions.
1.5: Vinci Hair Clinic reserves the right to amend our pricing structure at any time and without prior notice.
Article 2.0: Treatment
2.1: PRP/Mesotherapy treatment is the choice of the client and the client alone and the client agrees to any actions or conducts reasonably necessary to perform the treatment.
2.2: The client understands that there may be some slight discomfort associated with the treatment
2.3: When undertaking Platelet Rich Plasma/Mesotherapy treatment, you are paying for our knowledge and years of experience and dedication to excellence in hair restoration. The practice of medicine is not an exact science and the results of this or of any other medical procedure are not entirely up to the practitioner as the response of each individual is different and therefore an exact outcome cannot be fully guaranteed. You do fully understand and agree that you are paying for the aforementioned skills and knowledge, but not for a specific result.
Article 3.0: Payments
3.1: The client will be quoted a fee and Vinci will complete the work for that fee.
3.2: We accept: Visa and MasterCard, cash and bank transfers, please note we do not accept checks, American Express or Laser cards. Card payments must be accompanied with photographic ID.
3.3: If paying by card on your procedure day, please advise your bank of the payment in advance so that they are aware it is a genuine transaction. Payment must clear prior to treatment commencing, so any issues with blocked transactions may result in the cancellation of your session.
3.4: If a treatment package is being undertaken, full payment for the package must be settled either in advance of the first treatment session or on the day of the treatment session at the latest.
Article 4.0: Appointments and Cancellations
4.1: When you ask us to schedule treatment for you, we must do several things in advance of your chosen date. We must turn down every other client who would like to have treatment on the day and time we have reserved for you. Because of the financial and time commitments we must make, we ask that you be definite about your desire for treatment and be certain that you have the funds available before asking us to schedule your treatment.
4.2: Cancellations due to emergency or illness will be assessed on an individual basis. Postponements caused by unforeseen events will be assessed on a case by case basis. In all other instances, if you request cancellation of your reservation, the deposit sum will be retained as a cancellation charge.
4.3: Requests for the clinic to change your treatment date cause major disruption to the provision of our services for other clients. Five working days of notice are required to postpone your booked appointment. This allows sufficient time for the session to be reallocated. If this notice is not given, your deposit sum will be retained as a cancellation charge. If you fail to arrive for your session, your deposit sum will be retained as a cancellation charge to compensate the clinic for the loss of time.
4.4: Should you arrive for your treatment session without any means of paying the agreed treatment cost that is due, Vinci Hair Clinic reserves the right to cancel your session. Your deposit sum will be retained as a cancellation charge.
4.5: Vinci Hair Clinic reserves the right to cancel the procedure in the interest of client safety in such cases where the client is deemed to be under the influence of drugs or alcohol. In such an event, the non-refundable deposit will be retained as a cancellation charge.
4.6: Treatment sessions do not carry a specific value therefore the treatment quote given to the client covers the treatment package in its entirety. Once you have commenced treatment with us, should you decide to discontinue treatment, the clinic shall not be liable to reimburse you for any value in whole or in part of sessions not undertaken.
4.7: Vinci Hair Clinic will not be liable to reimburse/refund in whole or in part against treatments that have already been completed.
4.8: Vinci Hair Clinic will endeavour to ensure that your appointment runs to schedule, however, for reasons beyond our control, we may need to cancel or postpone your treatment at short notice. In this unlikely event, every effort will be made to contact you in advance. We do not offer compensation if we cancel your appointment.
4.9: Vinci Hair Clinic will not be liable for costs arising from scheduling changes in the provision of our PRP services, including (but not exclusive to) travel costs, accommodation costs, any economic cost to the client relating to time taken off work or loss of potential earnings.
Article 5.0: Premises
5.1: Vinci Hair Clinic will ensure adequate sanitary accommodation is available.
5.2: Vinci Hair Clinic shall ensure sanitary convenience is clean and in efficient order
5.3: Each treatment room will be equipped with a suitable wash basin with running water